Comments on: Larby Amirouche knows how to travel http://www.dennis-yu.com/public-relations-disaster-at-united-airlines-mileage-plus Facebook analytics for your brand Tue, 07 Feb 2012 09:39:04 +0000 hourly 1 By: admin http://www.dennis-yu.com/public-relations-disaster-at-united-airlines-mileage-plus/comment-page-1#comment-116 admin Sun, 04 Jan 2009 11:59:50 +0000 http://dennis-yu.com/?p=22#comment-116 Hi Marvin, No doubt you had a different experience. I think we just caught her on the wrong day. And thus, we were part of the innocent folks that get accidentally slaughtered-- a small minority for sure, but not a comfort for those who happen to be in that statistical group. I had hoped United would have dealt with things differently-- but that is the casualty of war in service companies that operate on thin margins. Hi Marvin,

No doubt you had a different experience. I think we just caught her on the wrong day. And thus, we were part of the innocent folks that get accidentally slaughtered– a small minority for sure, but not a comfort for those who happen to be in that statistical group. I had hoped United would have dealt with things differently– but that is the casualty of war in service companies that operate on thin margins.

]]> By: Marvin http://www.dennis-yu.com/public-relations-disaster-at-united-airlines-mileage-plus/comment-page-1#comment-84 Marvin Tue, 02 Dec 2008 13:24:06 +0000 http://dennis-yu.com/?p=22#comment-84 I actually have had a different experince. My account was under review investigation for over 5 years and, thus, considered to be closed. I had over 375K miles in my account and for over 5 years I was not allowed to access them. Finally, I wrote a letter and after much red tape my case was transfered to Ms. Marla Milus who within 2-months was able to resolve the account to full standing albeit suspending some of the miles which was accrued as a result of me purchasing tickets for my family members. I actually have had a different experince. My account was under review investigation for over 5 years and, thus, considered to be closed. I had over 375K miles in my account and for over 5 years I was not allowed to access them. Finally, I wrote a letter and after much red tape my case was transfered to Ms. Marla Milus who within 2-months was able to resolve the account to full standing albeit suspending some of the miles which was accrued as a result of me purchasing tickets for my family members.

]]> By: ePN Private Contact Info http://www.dennis-yu.com/public-relations-disaster-at-united-airlines-mileage-plus/comment-page-1#comment-20 ePN Private Contact Info Fri, 31 Oct 2008 16:17:37 +0000 http://dennis-yu.com/?p=22#comment-20 <strong>Steve hartman Email Address...</strong> ... Steve hartman Email Address…

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]]> By: Daehee http://www.dennis-yu.com/public-relations-disaster-at-united-airlines-mileage-plus/comment-page-1#comment-12 Daehee Mon, 08 Sep 2008 00:20:06 +0000 http://dennis-yu.com/?p=22#comment-12 haha nice haha nice

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