26 Dec 2009

I play video games for a living now– sorta

8 Comments facebook marketing and advertising, local advertising, social media

Well, perhaps not traditional video games, such as Pac Man or Space Invaders– I’m talking about how every website is now incorporating game dynamics. But if you consider how Facebook, LinkedIn, FourSquare, MerchantCircle, Twitter, Farmville, or other sites operate, according to these game dynamics you’d be hard pressed to tell me they’re not video games:

  • Points: Earn points for not just killing monsters, but fully completing your online profile and spamming your friends to join (LinkedIn and Plaxo).   You do want to be at 100% completion, don’t you?  Even Google is getting in the social media game with the 100 point scale for Google Local Business Center, as well as the “Favorite Places” program.
  • Levels: And with more points, you unlock the next level. It’s amazing how hard people will work to get to the next level– for example, in Farmville, even though you’re not getting any financial benefit.  You can’t sell things, like you can with Diablo 2 items, World of Warcraft, or Second Life, where there are currency exchange markets.  The combination of earnings points to achieve levels is no different than the power of frequent flyer programs and MLM schemes. Name any forum and show how it’s not a video game to achieve ego.
  • Collection: In Boy Scouts, you had badges to collect. Online, you have the same thing, whether you’re checking in to FourSquare, collecting more friends on your Facebook Fan Page, or trying to win that twitter contest for free Italian food.  You can be hooked on these games or Hooked on Phonics– the viral power is the same. Imagine how the US education system could be revamped with the viral nature of points, levels, and collection!
  • Randomization: What do Las Vegas and Christmas have in common?  When you pull that slot handle or tear open that gift wrap, you get that moment of anticipation not knowing what you’re going to get. Email is the ultimate game of unwrapping Christmas presents– it’s Christmas every day.  Are you one of those who refreshes email every 90 seconds or checks twitter?  Then you’re hooked on that intermittent stimulation. The move to real-time search increases this ADD, such that every website creates this type of anticipation. 
  • Community: You get rewarded to sell out your friends. But it doesn’t have to be doing so for promoting tupperware, unregulated health products, or virtual gifts in your favorite Facebook application. It can be used for recruiting local advertising resellers or even home schooling your kids.  Games are only interesting when your other friends are there playing it.  How much fun would Facebook be if you had no friends?  And your “score” is only valuable in context to those of your friends. How much advantage is your laser hair removal if all your friends already have it?

Now consider any website or business from the viewpoint of video games– points, leveling, collection, randomization, community– and see how it’s not any different than a big big real-world video game.  In the world of local online advertising, it’s not enough to create business listings, multiply out local PPC campaigns, or have a solid platform in general.  It’s got to be social.  

And in 2010, with the merging of local, social, and mobile– you’ll see game dynamics come together in ways that will astound you.  Unlike the desktop computer, the phone has a GPS to tell you where you are, a camera to read bar codes, and perhaps a gyroscope so you can shake, fake light saber battles– or do things that are actually useful for your business!

The world of online and offline is rapidly becoming one big video game– and portals such as Facebook, which have all your relationship information (in a good way) are going to make us all children playing for points.  They have the social graph necessary to make the game possible, such that we can all keep score– and pay, of course.

30 Nov 2009

Unexpected ways that social media will ROCK your world

3 Comments social media
You’ve heard about the rise of Farmville on Facebook– 63 million users and growing, representing 20% of Facebook’s farmvilleusers, not to mention that Facebook represents 25% of pageviews in the United States.
But have you considered how game dynamics are beginning to permeate your life and that of your friends’ in ways that aren’t directly like video games?  Examples:
  • Frequent flyer programs are another form of “more than virtual” currency.  When I was at American Airlines, we saw grown men do nutty things for points.  For example, they would fly from Dallas to Austin and back on December 31st, just to keep their Executive Platinum status.  Other friends will pay $300 more per night for a hotel room just because they can earn points on it if they pay the regular price.  The inside joke at American was that it was amazing what people will pay for a free ticket.
  • Facebook itself is a video game: Consider the factors of game dynamics of collection, unlocking, immediate feedback, levels, randomization and you have the most addictive video game ever– that also draws in your friends.  Not a gamer, you say?  What apps are you playing?
  • Las Vegas: These guys are the granddaddy of points-based mechanisms.  I think of that city as a giant hotel chain that levies a tax on people who are bad at math.  But really– you have to appreciate how much effort went into every little detail of the casino experience– the exact sounds that slot machines make, the reward cards that give you “comps”, and the way you’re in general just sucked in.
Now consider examples of what the future holds:
  • time-management-main_FullMulti-level marketing: MLM has historically been known as a system where you sell out your friends to make a little more money.  At the worst, it’s a pyramid scheme — at the best, it’s a way for some people to make a nice side income. But now that social networks have made visible the connections between people– imagine what is possible when you unleash a points-based referral scheme on Facebook.  It’s already happening.
  • Local Internet marketing: We already talked about how BlitzLocal is building an army of local entrepreneurs , driven by an expert system, points, and real hard cash earnings.  Imagine playing a fun video game, but where you can make real money and help your friends who own businesses in real life.  Instead of fertilizing their crops, you can drive calls and use our system to learn how in a step-by-step way.  It’s already happening.
  • Time management: Imagine earning points to brush your teeth, get your oil changed, weigh yourself in the morning. Now, productivity management can be a video game that’s fun.  It’s your life, but like FarmVille.  Systems like lifehacker.com and GTD (Getting Things Done) apply points-based tracking to make the mundane enjoyable.  It’s already happening.
We have joked about naming our system BlitzVille, but I think that would send the wrong message.  Regardless, you can’t discount the power of points-based motivation, especially when compounded by the peer pressure effects of a social network that allows for video game-like measurement and leveling.
Now I’m off to harvest my peas before they wilt….
01 Nov 2009

FarmVille = ScamVille

19 Comments facebook marketing and advertising, Featured

scamville-tc1It’s bad enough that there are over 60 million users (including me) wasting real time and real money growing virtual crops to earn virtual points.  A new article in TechCrunch blows the doors on an industry that is set to generate over a billion dollars in 2009 (source: Nick O’Neill of AllFacebook.com).

Look out for a guest article I’ve written, which will show up either on TechCrunch or AllFacebook– which goes into the mechanics of ad network earnings on both the virtual currency and social ad side of things.  It’s 7 pages long and 2,478 words.

Networks like OfferPal and SuperRewards don’t have long until they’re busted for what’s really going on.  And if you’re a publisher doing more than $20k a month and want to do better, contact me privately– I have options for you.

Meanwhile, keep playing FarmVille– it’s addictive as hell!  I’m at level 30 now and having a great time.  My advice is to grow grapes, as they have the highest profit for any 1 day crop.  If you’re patient enough, just buy a ton of hay bales and sell them.  Buy 200 hay bales, which cost 100 dollars each and get you 5 experience points, and you earn 1,000 experience points.  For the same $20,000 you’d have to spend $100,000 on a windmill.

So what’s your view– a user who doesn’t care, someone who thinks Farmville is a stupid waste of time, an affiliate marketer who wants to cash in on this somehow, or a game developer that is looking for a better way to make money?  Love to hear your thoughts.  I will respond to all comments here.