Here are the top tips from Web 2.0 NYC:
- Be real.
- More interactions are key- responding to comments generates more of the same.
- Size and engagement are key metrics, although engagement is more important than raw size.
- Don’t buy fans– it’s poison.
- Social affects search because Google overweighting social results, especially real-time.
- Don’t auto-post to Facebook from Twitter– Facebook is shutting it down.
- Customize your message to each platform.
- Use the data– you now have fan-level data to inform your marketing and be more personalized.
- Be real-time– don’t sit for a week.