Tag Archives: twitter

How to complain and get your way effortlessly

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Hotwire make a mistake in my reservation. Hey, service failures happen and customer service managers have attitude. But this post is not about that– it’s about how to get your way without the stress of going round-and-round. Here’s what happened, if you’re interested. What matters is when you need to… Read more »

Twitter shoots itself in the foot by cutting off Datasift access

Last week, Twitter announced they’re cutting off API access to providers like Datasift, forcing everyone to go through GNIP, the data reseller service they purchased. Full disclosure, we were a customer of GNIP (not Datasift), and were forced to pay between $5,000 to $20,000 per month for access to Twitter… Read more »

Uh oh… your twitter presence is 18 times smaller than you think!

Companies used to be able to fluff their twitter stats by counting all followers as impressions. So tweet 10 times to your 100,000 fake followers and you magically have a million impressions. Need 10 million impressions because you’re behind on your Earned Media Value forecast? Tweet 100 times or just… Read more »

Compliments get you everywhere

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I noticed that the Best Western hotel chain had not only more fans than any other hotel chain on Facebook, but also the highest engagement rate. So I took a snapshot from our social dashboard and tweeted it at them.  They retweeted it and also followed me back. Now let’s… Read more »

The Twitter and Facebook Highway

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You may have heard the phrase “Kill two birds with one stone”, regarding taking one action to produce two results. Twitter and Facebook have teamed up to create a highway directly to one another, allowing users to update one status and be published to both sites. Most people are aware… Read more »

Who says twitter is a waste of time?

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A few days ago, I posted a Facebook status message, asking “Who wants a free SEO analysis?” 23 people responded and I chose one winner. Yesterday, I chose the winner and posted the analysis here.  And now, not even a day later, I do a search on Twitter and see… Read more »

World’s largest group dating site goes from free to subscription based

A guest post by Adam Sachs, co-founder of Ignighter, a group dating site with great relationship advice and a fun place to work I’m Adam Sachs and I run the world’s largest group dating site. Since our initial launch as a Facebook Application in January 2008 and subsequent relaunch as… Read more »